This privacy policy has been compiled to better serve those who are concerned with how their ‘Personality Identifiable Information’ (PII) is being used online. Personal information, described in the United States legal fields as either personally identifiable information (PII), or sensitive personal information (SPI), as used in information security and privacy laws, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. This Privacy Policy applies to Elia Clementine and any of its affiliated websites, applications and other digital services in connection with which this Privacy Policy is linked or posted (collectively, “Services”). Elia Clementine respects your right to privacy. Your ability to make informed choices about the uses of your information is important to us. This Privacy Policy explains Elia Clementine’s policy regarding the collection, use, disclosure and protection of any information we receive including your Personal Information (if any).

Please read it carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personality Identifiable Information in accordance with our website.

The Personal Information We Collect From The People That Visit Our Website, Blog or App:

When ordering or registering on our site, as appropriate, you may be asked to enter your name, mailing address, phone number or other details to help you with your experience.

When We Collect Information:

Elia Clementine uses services to collect information regarding users’ activities and operations that interact with the website, eliaclementine.com. Such information might include IP-address, session ID, browser type, mobile or desktop ID, referrer, phone numbers, emails, addresses, names, order details, method of payment, feedback or answers provided by the user to any interactive content unit made available with the website. Such information may qualify as Personal Information in some users’ jurisdictions; however, we do not make any use of such data to directly identify individuals or to associate it with individuals.

We may collect Personal Data when you interact with Elia Clementine, such as when you:

• Purchase, return products from our store
• Consent to receive our promotional email
• Visit our site
• Consent to our use of cookies
• Participate in our contests or promotions
• Consent to the collection and processing of your location data
• Contact our Customer Service

 

How We Use The Information We Collect:

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other website features in the following ways:

Elia Clementine will not share your Personal Data with third party controllers (i.e. third parties that use the Personal Data for their own purposes). Elia Clementine will only disclose Personal Information as described in this Privacy Policy or where required by law, regulation, subpoena or court order; we will only process, use or share User’s Personal Information with third parties with User’s explicit permission. Elia Clementine uses Personal Information to the extent necessary for internal purposes – for example, in connection with offering the Services, to provide Users with advertising that Elia Clementine reasonably believes may be useful or interesting to the User. In addition, by analyzing all information Elia Clementine receives, including all information concerning Users and their interaction with the website eliaclementine.com, Elia Clementine may irreversibly compile aggregated statistical information. Statistical Information helps understand trends and customer needs so that new products and services can be considered and so existing products and services can be improved and tailored to customer desires. Statistical Information is anonymous and does not, in and of itself, identify any specific end user or customer of Elia Clementine. Elia Clementine may share such Statistical Information with its partners or any third party, without restriction, on commercial terms that Elia Clementine can determine in its sole discretion.

Personal Information is not transferred or disclosed to third parties other than as set forth in this Privacy Policy.

We Collect Your Email Address In Order To:

• Send you additional information related to your product and/or service.
• Send information; respond to inquiries, and/or other requests or questions.
• Process orders and send information and updates pertaining to orders.
• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

In Accordance With CANSPAM, We Agree To The Following:

• NOT use false, or misleading subjects or email addresses.
• Include the physical address of our business or site headquarters.
• Monitor third party email marketing services for compliance, if one is used.
• Identify the message as an advertisement in some reasonable manner.
• Allow users to unsubscribe by using the link at the bottom of each mail.
• Honor opt-out/unsubscribe requests quickly.

How We Protect Visitor Information:

Your personal information is contained behind secured networks and is only accessible by a limited number of people who have special access rights to such system and are required to keep the information confidential. Furthermore, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a User places an order, enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.

In addition, Elia Clementine follows applicable laws and generally accepted industry standards to protect the Personal Information submitted to Elia Clementine by implementing adequate technical and organizational protection measures, both during transmission and once Elia Clementine receives it. These measures will be continuously adjusted and updated in accordance with current industry standards. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while Elia Clementine strives to use commercially acceptable means to protect Personal Information, Elia Clementine cannot guarantee its absolute security.

Opt-Out:

If User does not wish its Personal Information to be collected, processed or shared for the above purposes, User may opt-out at any time. For opting out, the End User can do so by sending an email to custserv@eliaclementine.com (we do encourage you to reach out via email which is checked more often).

How We Use Cookies:

A cookie is a small piece of text that is sent to the User’s browser and stored on his computer or mobile device. All cookies used by Elia Clementine are persistent cookies, i.e. they will be stored on the User’s device after the browser session has expired. Any cookie will be deleted within one month after it has been placed unless configured otherwise. Most Web browsers are initially configured to accept cookies, but the User can change this setting so his/her browser either refuses all cookies or informs him/her when a cookie is being sent. Also, the User is free to delete any existing cookies at any time. Some features of Elia Clementine’s Services may not function properly when cookies are disabled or removed.

Cookies placed on Users’ computers

Cookies placed on a User’s computer will transmit the User’s Personal Information as specified above to Elia Clementine for the purposes specified above.

Marketing Communications

We may send you email or other messages about us or our products and services. By the Privacy Policy or using the services, you affirmatively consent to receive such commercial messages. You can ask to have your Personal Information removed from our mailing list and stop receiving future communication from us by following the unsubscribe link located at the bottom of each communication or by emailing us at custserv@eliaclementine.com You will also be given the opportunity to unsubscribe from commercial messages in any such email or other message we send. Please note that we reserve the right to send you service related communications, including service announcements and administrative messages, relating either to your account or to your transactions using the services without offering you the opportunity to opt-out of receiving them unless you cancel your account.

Third Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties with your personally identifiable information unless we provide you with an advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conduction our business, or serving you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

User’s Rights

User may at any time request information from Elia Clementine regarding his/her Personal Information stored at Elia Clementine, its origin, recipients or categories of recipients the data has been transferred to and the purpose of storage.

Upon written request by User, Elia Clementine will make all commercially reasonable efforts to delete any information provided to it, unless required otherwise for further execution of an agreement with a Customer or required by applicable laws. Elia Clementine cannot restore information that it has deleted.

For executing any of these rights, User may contact Elia Clementine by sending an email to custserv@eliaclementine.com, and we do encourage you to reach out via email, which is checked more often.

Changes

We reserve the right to modify this policy, therefore, Elia Clementine may update this Privacy Policy from time to time without notice to End User. If required under applicable law, we will provide you with written notice of our changes. We will not make changes that have a material retroactive effect unless we are legally required to do so. Your continued use of the Services constitutes your acceptance of the amended policy. The amended policy supersedes all previous versions, notices or statements of, or about the policy.

Comments and Questions/Contact Information

If you have any comments or questions about our Privacy Policy, you may contact us at custserv@eliaclementine.com